Effective Date: 19th of May, 2025
Contact: info@fish-power.com
At Fish Power, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://fish-power.com to purchase tickets or interact with our services.
1. What Information We Collect
We may collect the following types of personal and usage data:
- Personal Information: When you purchase tickets or sign up for our newsletter, we collect your name, email address, phone number, and billing information.
- Technical & Usage Information: We use analytics tools (Microsoft Clarity, Google Analytics, Google Tag Manager) that automatically collect data about your device, browser, pages visited, and clicks to improve your experience.
- Cookies & Tracking Technologies: Like most websites, we use cookies to track your activity on our site and serve personalized content and ads through Google Ads and similar tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process ticket orders and payments
- To send you order confirmations and digital tickets via email (PDF with QR code)
- To provide customer support
- To send marketing emails and newsletters (only if you opt in)
- To improve our website performance and user experience
- To run advertising and remarketing campaigns through platforms like Google Ads and Meta (Facebook/Instagram)
3. Sharing of Information
We do not sell your personal information. We only share your data with:
- Trusted service providers who help us operate the website (e.g., payment processors, analytics platforms)
- Email marketing providers for sending newsletters
- Advertising partners (e.g., Google, Meta) to deliver personalized ads
All data is handled securely and in compliance with applicable privacy laws in Australia and New Zealand.
4. Your Rights and Choices
You have the right to:
- Access or correct your personal data
- Request deletion of your data
- Opt-out of email marketing at any time using the unsubscribe link
- Control cookies through your browser settings or by using cookie management tools on our site
To make a request, email us at info@fish-power.com.
5. Security
We take reasonable measures to protect your personal data from unauthorized access or disclosure. However, no online platform can be 100% secure, so we encourage you to use strong passwords and be mindful of your personal data.
6. Third-Party Links
Our site may contain links to third-party websites (such as external ticketing platforms). We are not responsible for their privacy practices, so please review their policies if you leave our site.
7. Updates to This Policy
We may update this Privacy Policy occasionally. When we do, we’ll update the “Effective Date” at the top. Continued use of the website after changes means you accept the new terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 info@fish-power.com